1. What is a serviced apartment?

A serviced apartment is a fully furnished apartment available for short-term or long-term stays, providing amenities for daily use, housekeeping, and a range of services to make your stay comfortable.

2. Are pets allowed?

Pets are allowed in some of our apartments. Please check the specific apartment details or contact us to confirm our pet policy.

3. What is the check-in and check-out time?

Check-in time is typically after 3:00 PM, and check-out time is by 10:00 AM. Early check-in and late check-out may be available upon request.

4. How do I make a booking?

You can make a booking through our website by filling out the booking request form. Once submitted, we will contact you within 1 hour hour to confirm your booking.

5. Is there customer support available?

Yes, our customer support team is available 24/7 to assist you with any queries or concerns you may have during your stay.

6. Are the apartments cleaned before I arrive?

Yes, all apartments on our platform are professionally cleaned before each guest’s arrival to ensure a comfortable and hygienic stay.

7. How do I leave a review for an apartment I stayed in?

After your stay, you will receive an email prompt to leave a review. Your feedback helps us maintain a high standard for all listings on our platform.

8. Is there Wi-Fi available in the apartments?

Yes, complimentary High-Speed Wi-Fi is available in all our serviced accommodation apartments.

9. What amenities are included in the apartment?

Our serviced apartments come with a fully equipped kitchen, washing machine, dishwasher, Wi-Fi, flat-screen TV, bed linens, towels, and regular housekeeping services.

10. Can I extend my stay?

Yes, you can extend your stay subject to availability. Please contact our customer service team to arrange an extension.

For any other questions or more information, please contact us at hello@levo.apartments